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Get answers to your project, product, and partnership questions

Browse common questions about how we engage, build, and operate alongside our clients across industries.

Our services

Find answers about engagement models, scoping, and the disciplines we cover end to end.

About Moonify IT

Learn who we are, what we build, and how we help organizations transform ideas into digital products.

50+ Clients5+ Years100+ Projects
Who is Moonify IT? What is your approach to delivering projects? What makes Moonify different from traditional agencies? What technologies and tools do you use? What industries do you specialize in? How do you ensure the quality of your work? Do you build custom software, products or both? Do you offer ongoing support after project delivery? Do you work with startups or large enterprises? How do you protect our data and confidentiality?

Locations

A presence in France and Tunisia, combining local consulting with global delivery.

🇫🇷 Paris, France🇹🇳 Sousse, Tunisia
Where are your teams located? Do you work with clients outside France? How does the France-Tunisia model benefit clients? What languages do you work in? Can we meet in person? What time zones do you operate in?

Engagement Model

How we scope, deliver and support software projects from start to long-term partnership.

Discover›Plan›Build›Support
How does a project typically start? Can you take over an existing project? How do you estimate project costs? Do you provide post-launch support? Can you integrate with our internal team? What happens after the project is delivered?

Web & Software

Full-stack web apps and custom platforms built for scale and maintainability.

ReactNode.jsAPIs
What web technologies do you use? Can you build SaaS platforms? Do you build custom APIs? How do you handle scalability?

Mobile

Cross-platform iOS and Android apps optimized for performance and store approval.

React NativeExpoiOS / Android
Do you build native or cross-platform apps? Can you publish to the App Store? Do you handle app maintenance? Can you modernize an existing app?

Pricing Models

Flexible pricing structures tailored to your project's scope, timeline, and budget — no surprises.

  • Fixed Price
  • Time & Materials
  • Retainer
  • Milestone-Based
How is a project typically priced? Do you offer fixed-price contracts? What is a time-and-materials model? Do you offer monthly retainers? What is the minimum engagement size? Are there discounts for long-term contracts? How are change requests billed? Can pricing be adjusted mid-project?

Contracts & Legal

Clear, fair agreements that protect both parties and adapt to the jurisdictions we operate in.

  • NDA Upfront
  • IP Protection
  • Multi-Jurisdiction
  • Framework Ready
Do you sign NDAs before sharing details? What does your standard MSA include? How is intellectual property handled? Which jurisdictions can you contract in? Do you support framework agreements? Can we use our own contract template? What is your liability policy? How are disputes resolved?

Billing & Invoicing

Transparent invoicing with clear timelines, detailed breakdowns, and payment options that suit your organization.

  • Monthly Invoicing
  • Milestone Billing
  • Multi-Currency
  • Cost Reports
How often are invoices issued? What payment methods do you accept? Do you invoice in multiple currencies? What are your standard payment terms? Can we get a detailed billing breakdown? Do you provide project cost reports?

Data Protection & Privacy

How we handle, store, and protect client data with strict access controls and privacy-first engineering practices.

  • GDPR Compliant
  • Data Encryption
  • Access Control
  • DPA Ready
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Are you GDPR compliant? Is data encrypted in transit and at rest? How is client data stored and accessed? Can access levels be customized per project? Do you sign DPAs? How do you ensure system-level access control? What happens to data at end of engagement? Do you run background checks on engineers?

Compliance & Certifications

Regulatory frameworks, industry certifications, and audit support to help you meet your own compliance obligations.

  • ISO 27001
  • SOC 2
  • Regulated Industries
  • Pen Testing
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Are you ISO 27001 certified? Do you follow industry compliance standards? Do you support SOC 2 audits? Can you help with IAM and access control? Can you work in regulated industries? Do you perform security audits? Do you provide pen test reports? Is your infrastructure secure and monitored?

Infrastructure & Deployment Security

Secure, scalable deployment options — cloud, on-prem, or hybrid — designed for enterprise and regulated environments.

  • Cloud Hosting
  • On-Premise
  • RBAC
  • API Security
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Can our solution be deployed on-premise? How does authentication work? What cloud hosting options do you offer? Do you provide backups and disaster recovery? How does role-based access control work? Can you connect to third-party APIs securely? What kind of infrastructure do you use? How do you handle multi-tenant environments?

Banking & Fintech

Custom financial platforms, payment systems, and regulatory-compliant software for banks, fintechs, and insurers.

  • Core Banking
  • Open Banking
  • Payments
  • RegTech
What financial systems have you built? Can you build payment processing systems? Do you handle core banking integrations? Do you have experience with AML / KYC workflows? Are you familiar with PSD2 / Open Banking? Can you develop mobile banking apps? Have you worked with central banks? Do you work with insurance platforms?

Public Sector & Mobility

Citizen-facing platforms, transportation systems, and smart city solutions built for scale, accessibility, and regulatory compliance.

  • Government
  • Smart Mobility
  • Citizen Services
  • Accessibility
What mobility apps have you shipped? Have you built ticketing or transit systems? Do you work with government entities? Do you work with local or national authorities? Can you handle high-traffic citizen platforms? Can you handle real-time tracking systems? How do you approach accessibility compliance? How do you ensure data sovereignty?

Healthcare & Digital Commerce

HIPAA-aware health tech applications, patient portals, and scalable e-commerce solutions for modern organizations.

  • Health Tech
  • E-Commerce
  • SaaS
  • Digital Transformation
Do you build healthcare or patient platforms? Do you build e-commerce platforms? Are you familiar with medical data regulations? Have you worked with retail or marketplace apps? Can you integrate with EHR / EMR systems? Can you develop subscription SaaS products? Do you handle multi-tenant architectures? How do you approach GDPR for health data?
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